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IT Management Services

IT Management and Computer Network Maintenance Services

IT Computer Support of New York works to maintain, manage and protect your business’s IT systems.

Antispam

Data Protection

Data Center Design

Exchange Server

Firewalls

Server Maintenance

KACE Systems Management

24/7 Monitoring

HIPAA Compliance Solutions

Anti-spam

Cloud-based Anti-spam and Email Spooler Management and Monitoring

Our managed firewall service guards the perimeter of your network, allowing inbound and outbound internet access only through a secure, managed gateway. This protects your business against unauthorized access to your network infrastructure, prohibits access to inappropriate web content, restricts downloads of infected files, and enables secure use of your network.

Anti-Spam Services:

  • Keep Spam, Viruses and Malware Out of Your Systems
  • Improve Worker Productivity
  • Reduce Bandwidth Requirements
  • Reduce Downtime

Data Protection

Cloud Data Management and Off-site Storage Protection

We help you build a commercial quality data protection strategy that includes comprehensive off-site backup solutions.  Our data protection service protects and manages your data to ensure that it can be recovered quickly and reliably if disaster strikes.

Benefits:

  • SOX and HIPAA Compliant
  • Real Time Backup
  • Scalability
  • No Capital Expense
  • Rapid Recovery
  • No Hardware or Software to Manage

We are a Certified Partner of LiveVault:
LiveVault is an online cloud based SOX and HIPAA compliant real time backup solution. We provide the management, monitoring and services offered by LiveVault, but for a lower price than going direct.

Data Center Design

Data Center & Network Infrastructure Solutions

Our engineers will help you design, build and manage a data center to support the flow of information throughout your business network. Our data center solutions help you realize the benefits of lower operational costs, higher productivity and greater peace of mind.

Includes:

    • Security Technology Best Practice Assessments
    • Security Policy Development
    • Disaster Recovery
    • Architected Security Solutions
    • Systems Monitoring and Reporting

Exchange Server

Exchange Server Installation, Maintenance and Support

Microsoft Exchange is the mission critical application enabling businesses to communicate and conduct transactions.Our certified engineers can help you fix any issues you experience today and reduce the risk of future problems.

Microsoft Exchange Server Installation

Design, Plan, Assist. A successful exchange server installation comes down to a strong understanding of business needs and a plan of action to accomplish growth goals.  Our engineers work with you to build the right email infrastructure for your business.

Microsoft Exchange Server Support and Maintenance

Is your Exchange Server running optimally? Are you running out of mailbox space? Need your information storage moved? Let us analyze and fix any issues before they become problems.

Microsoft Exchange Server Migration

Our certified engineers can help your organization move from another mail technology package to Exchange Server.

Firewalls

Next Generation Firewalls Secure Network Data and Defend Against Attack

ITCSNY’s firewall package provides commercial-quality security for your network communications and data. Even the smallest mistake can render a firewall useless, which is why we ensure our firewall administrators have a thorough understanding of network protocols and computer security. Our experts provide 24/7 support for the design, configuration, installation, monitoring, and management over the entire lifetime of your firewall. ITCSNY provides support and maintenance for Checkpoint, Cisco PIX, and Sonic Wall, as well as establishing next generation firewalls for businesses and medical practices needing Sarbanes-Oxley and HIPAA compliance.

Firewalls Help:

  • Keep Your Private Information Private
  • Secure Network Communications
  • Defend Data Against Attack
  • Identify Threats

Proper configuration of firewalls demands skill from a firewall administrator who has a thorough understanding of network protocols and computer security. Small mistakes can render a firewall worthless as a security tool. ITCSNY provides support and maintenance for Checkpoint, Cisco PIX and Sonic Wall firewalls.

Server Maintenance

Server Support and Cable Management

Server maintenance requires both software and hardware management.  Patch installation is an important step but physical stressors can also play a role in the longevity of your hardware.  Overheating due to improper installation or environmental hazards can shorten the lifespan of your equipment. Our support team can help prevent downtime through not just regular firmware upgrades, but also periodical hardware spot-checks, cleaning and cable management.

Supported Server Types

  • PC
  • Linux
  • MAC
  • Exchange Servers

KACE Systems Management

Endpoint Systems Management

We have partnered with Dell to offer access to the Kace Managed Services product.  The Kace agent provides a comprehensive, easy-to-use and affordable endpoint management and is conveniently available as a Virtual or Physical appliance.  Management with Kace has the ability to patch BIOS, firmware, and Dell-specific drivers.

KACE Managed Services from ITCSNY Include:

  • Microsoft Audit Protection and management tools to enable license compliance.
  • Software metering to monitor usage, allowing costly programs to be reallocated or harvested.
  • Comprehensive software inventory management and tracking.
  • Remote site management and replication support for central and remote offices.

24/7 Monitoring

Real Time Monitoring of Critical IT infrastructure

24×7 Monitoring is a proactive, cost-effective way to limit unexpected downtime for critical business network components. We provide early warning of system degradation and failures, often before it threatens the security or reliability of your business computer network. Our monitored services provide alerts of degraded operations or system failures so these situation may be remedied quick and efficiently.

24/7 Monitoring Benefits:

  • Early Warning of Systems Degradation
  • Limits Downtime
  • Notification of a System Failure
  • Cost-Effective

HIPAA Compliance Solutions

Stronger Security for Your Data

The healthcare industry has become a heavily regulated and complex security landscape.   Unfortunately, most organizations lack sufficient training and security measures to meet HIPAA compliance requirements. As proven compliance experts, IT Computer Support of New York can help you assure that your staff is well-trained and that your organization is using effective safeguards, policies and controls that demonstrate HIPAA compliance.

Services:

  • SOX and HIPAA Compliance Testing.
  • Comprehensive Security Planning
  • Disaster Recovery and Business Continuity Planning
  • Ongoing Monitoring and Reporting

School and Education IT Solutions

Customized Support, Design and Implementation of School IT Infrastructure

Educational institutions require up-to-date and efficient technology solutions to meet the demands of students and faculty members.  IT Computer Support of New York will design and implement a network solution for your school and facilitate the full range of IT services needed to manage and secure your records and data.

We are passionate about technology in education and our team of specialists has already designed systems that accommodate thousands of students and faculty members in schools throughout the tristate area.  We understand that maintaining a school’s IT infrastructure is about more than just installing hardware.  Our IT engineers will be with you every step of the way; from the laying network cable, to unpacking computers, initializing systems and all the way to the final steps with training and detailed documentation.  You can rest assured that we will provide the highest level of service throughout the duration of the project.

Services:

  • Data center design and implementation
  • Cable installation and maintenance
  • PC / MAC hardware setup and initialization
  • System patching and monitoring
  • And More!

We Provide the Resources to Support Your Success

When you become an ITCSNY client you can rest easy with the knowledge that you will receive timely support from local certified engineers. Contact us today to get started with a custom plan designed just for your business’ needs.
IT Management | IT Computer Support of New York