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It’s no secret that most computer users have password fatigue; many people are forced to remember numerous passwords, each with their own set of requirements and often with mandated refresh cycles.  The result is that security is actually made weaker as users stumble to create easy to remember passwords or simply write down their passwords on physical media.  A new set of standards put forth by the National Institute of …

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IT Computer Support of New York has joined the MSPAlliance, a global organization of cloud, managed service providers and dedicated vendors. MSPAlliance Members are eligible for MSP and Cloud Certifications including, SSAE16 Audits and ultimately achieve certification through the MSPAlliance MSP/Cloud Verify System™.  The MSPAlliance works to further the advancement of Cloud Computing around the world and promotes integrity and professionalism within the industry. The MSPAlliance is the oldest Managed …

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Spear-phishing attacks differ from normal cyber-attacks in that the attacker specifically targets an individual or organization to steal information.  The precise nature of spear-phishing makes it more difficult to defend against than traditional spam and most organizations are not prepared to deal with the threat.  A new study from security vendor Cloudmark, revealed that over 84% of polled organizations in the US and UK have encountered spear-phishing, with a third …

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Microsoft is starting off the New Year with a list of big changes and important patches.  Last month we reported that Internet Explorer 6 through 10 would be discontinued on January 12th, but this month also marks the end of support for the much maligned Windows 8.  On Tuesday, Microsoft delivered the final set of updates for Windows 8, which included nine security bulletins for various Microsoft products. Windows 8 …

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On January 12th 2016, Microsoft will no longer provide security updates or technical support for versions of Internet Explorer older than IE11.  With less than three weeks left, this could be a problem for the millions of Internet Explorer users who still use outdated software. Numbers vary, but it is estimated that at least 124 million users around the world currently use an outdated browser.  More troubling is that as …

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In our previous articles, we have shown examples of typical threats and taken you through the process of choosing a penetration test vendor.  This week we will guide you through the long-term goals of penetration tests and explain some of the repercussions of not maintaining your penetration test procedures and regulatory compliance. Often in discussions with customers, questions arise about why penetration tests are necessary when they already have other …

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In last week’s article, we covered the basics of what a penetration test is and why they should make them part of your regular security regiment.  This week we will to cover things to look out for when choosing your penetration test vendor.   Not all penetration test vendors are created equal; many service providers are more interested in selling a false sense of security than genuine protection.  A …

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Manhattan, New York City (NYC) is a small island off the east coast of the United States.  Many people think of it as a huge faceless, heartless, Gotham City.  For those of us that make our lives here, we understand that NYC is a large collection of small communities.  We have the density to support “mom & pop” stores and everybody knows everyone else; we live like people did 100 …

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There is an increase in the needs of businesses to maintain satellite offices in the New York City area, but many of these businesses don’t have the external  IT capabilities or manpower to manage them.  IT Computer Support of New York offers extensive services that enable you to have qualified and knowledgeable remote eyes and hands at your sites in New York, regardless of where your business headquarters is located.  …

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For the last two months, IT Computer Support of New York has conducted Software Asset Management presentations at the Dell Solutions center in New York City.  As part of the presentations, we have provided free evaluation software to all of the attending companies.  On the base level, these evaluations provide information about a business’s licensure usage, but they also have the added benefit of spotting problems that are persistent among …

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We’ve recently had a client come to us with concerns with about his UPS (Uninterruptible Power Supply) unit that could benefit others.  The client took notice of his UPS unit after it began sounding a regular alarm.  In addition to the alarm, the device would throw up conflicting messages as to the nature of the problem.  There were a number of things that could have caused the problem, but in …

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Software licensure compliance has become a hot topic in the last couple years as manufacturers increase the frequency of surprise audits. Microsoft products in particular are ubiquitous in the workplace and most companies don’t take the time to review individual software licensing agreements prior to installation.  The penalties suffered from a failed audit are not always immediately clear and can cost a business tens-of-thousands of dollars. Any organization that has …

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IT Computer Support of New York’s certified engineers provide remote or onsite technical support when and where you need it, 24 hours a day, 7 days a week. We specialize in the full spectrum of hardware, software and system platforms. Read More

Did you miss part 1?  Read it Now.   Chapter 2 Is Your Data Leaking?  Recommendations: Your business data is and IT operations are critical to the survival of your business.  Intellectual property, financial information and client lists need to remain confidential.  Computer operations need to operate in a reliable fashion. You wouldn’t leave your company file cabinets outside in the parking lot at night.  You don’t leave your car, …

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“Success occurs when opportunity meets preparation” ― Zig Ziglar There is an old adage, what three things does every consumer want?  I want THE BEST you have.  I want it NOW.  I want it for FREE. The standard answer to this used to be, “Pick any two”. The next three blog chapters show you how to get exactly that, the best, now and free. Business Outcomes are really what a …

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There is a lot happening this winter and spring at ITCSNY and the content is beginning to show on our web site.  There are massive structural changes in computer network architecture that are dramatically changing the way we think about, design and apply technology to business.  The devices we use (BYOD)¹,  the way we store and secure data (the “cloud”), and even the way we purchase, install, maintain and utilize …

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IT Computer Support of New York’s certified engineers provide remote or onsite technical support when and where you need it, 24 hours a day, 7 days a week. We specialize in the full spectrum of hardware, software and system platforms. Check out our video overview and see what IT Computer Support of New York can do for you.   – Richard Keene IT Computer Support of New York Design and Optimization …

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“It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity, it was the season of light, it was the season of darkness, it was the spring of hope, it was the winter of despair, we had everything before us, we had nothing before us,” …

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IT Computer Support of New York’s Managed Services are comprehensive and cost-effective, enabling you to take advantage of both preventative and emergency services, whenever you need them.  Watch our new Managed Services overview video below. – Richard Keene IT Computer Support of New York Design and Optimization Department

Are you looking to outsource your IT department with qualified local engineers? IT Computer Support of New York is a full service IT support, cloud services and managed service provider. IT Computer Support of New York has been in continuous operation for over 25 years. Watch our video overview and see what IT Computer Support of New York can do for you. – Richard Keene IT Computer Support of New …

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