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Additional Services

Outsourcing & Project Management

IT Computer Support of New York goes beyond your average tech-support company to help you make smart and effective IT decisions.

Local Outsourcing

We’ll Come to You

We are the partner you can trust as an advisor and integrator. We assist local tri-state area businesses, physicians, and government agencies make smart and effective IT decisions through cost-effective outsourcing services.

What Our Outsourcing Includes:

  • Access to Local Professionals
  • Cost-Effective Priority Assistance for All of your Technical Issues
  • Personalized Service
  • Guaranteed Response Time
  • Customized Technology Solutions for Your Unique Business Needs
  • Proactive Strategic Planning

Project Management

Strategic Business Consulting

Data Co-Location Site

Corporate Relocation

Data Migration

Network Architecture

VoIP Telephone Systems

Digital Video Security

Vulnerability Testing

EMR Practice Management

Cloud Services

Data Co-Location Site

Premium Co-location Site Support

A Co-Location Site is a physical location away from your present business location where you can house a redundant model of your business network. Our engineers will build your co-location site to ensure that your business data can be recovered quickly and reliably if disaster strikes, allowing business operations to continue without a hitch.

Benefits of a Co-Location Site:

  • Data is Backed Up and Protected Regularly
  • Reduce Downtime
  • Faster Recovery from Disaster
  • Work Remotely When Needed

Co-Location Sites are perfect for offices that don’t have the sufficient space, cooling capability, or electrical output to run the proper equipment for your business. Our co-location sites are managed and monitored by ITCSNY engineers and are designed to be secure and structurally sound to keep your business data protected and accessible.

Corporate Relocation

Strategic Relocation and Migration

Our team plans and organizes techniques to minimize costs during a corporate relocation or computer migration. Relocation takes time and consideration, regardless of the distance and a strategic plan is essential to ensure the transition is smooth and successful.

Benefits:

  • Save Hours of Work
  • Backup Service for Digital Files
  • Avoid Costly Mistakes

Data Migration

System and Server Data Migration

From data cleansing to data migration we can design and implement a plan for even the most robust data migrations.  Server migration is one of the most effective ways to lower operation costs in your company’s data center.  We ensure a smooth transfer into your new system and verify proper functionality upon completion. With ITCSNY, you’ll get a seamless transition with minimal interruption to your regular processes and your systems will operate more efficiently.

Network Architecture

Service Oriented Network Architecture

Increase the efficiency and reliability of your business network. We provide stable, reliable and cost effective network architecture for your business.

We provide professional help on:

  • Data Migrations
  • Workstation Administration and Desktop Support
  • Server Virtualization
  • Hardware Upgrades
  • Cloud Computing Migration
  • System Integration

Network architecture is a blueprint of your complete computer communication network, which provides a framework and technology foundation for the design, build, and management of a business network. This typically follows a layered structure, which means tasks are divided into a number of smaller parts to accomplish a particular sub-task. Layering allows these network parts to interact with each other in well-defined ways so that they can be tested individually and keep each design simple.

VoIP Telephone Systems

All-Inclusive Communication Services

We have joined with a number of partners to offer purpose-built VoIP business communication and contact center solutions for small and mid-sized companies. This allows us to provide you with unique software and an extensive breadth of communication features.

Benefits:

  • Lower Your Operating Costs
  • Increase Productivity and Save Money at the Same Time
  • You and Your Employees to Feel Like You Are in the Main Office Wherever You Are

Our unique communication application unifies messaging, email, and phone features into one easy-to-use interface. With ITCSNY’s VoIP solution, you can stop worrying about technology and focus on business growth.

Features:

  • Unlimited Call Queues
  • Automatic Call Distribution
  • On-the-Fly Recording
  • Netragard Technology

Digital Video Security

New York City Digital Video Security

We provide tamper-proof, business-grade digital video security systems to secure your property and staff. Whether you are a private business, government agency, or established medical practice, our video security services are flexible and customized to your unique needs.

Features of ITCSNY Digital Video Security Include:

  • Live Video
  • Professional Installation
  • Remote Viewing
  • 24-Hour Monitoring

With over 28 years of experience installing and maintaining security equipment, ITCSNY brings the expertise you expect to maintain both new systems and previously installed equipment by other providers.

Digital Video Security Systems Ensures:

  • No One Enters Private Offices or Sensitive Cabinets Without Your Knowledge
  • Employees are Opening and Closing on Time
  • That You Receive Notifications About Employee and Customer Traffic

Vulnerability Testing

Penetration Tests and Vulnerability Assessments

Our network security experts meticulously assess your security posture at regular intervals to ensure old vulnerabilities have been repaired and that new ones have not been introduced. Our network security assessment delivers customized scans and penetration tests to deliver fast, accurate and detailed analysis reports complete with actionable remediation plans.

We Provide:

  • Penetration Tests
  • Web Application Assessments
  • Vulnerability Assessments
  • Security Planning

EMR Practice Management

Electronic Health Records and Practice Management Software Solutions

EMR software vendors provide a great product and service, but they often leave their equipment in the office for the doctors to support when they are done. This makes the doctors responsible for the equipment and any IT issues that arise in the office. With ITCSNY, we take all of the responsibility for the technology and bureaucracy, so doctors can stay focused on their work. We also make sure you reach your targeted “meaningful use” put forth in the HITECH Act.

Benefits:

  • No Capital Expense
  • Reduce Costs by Shortening Billing Cycles
  • 97% First Pass Claim Acceptance
  • Your System is Subsidized by the HITECH Act

Cloud Services

Subscription Based Online Software Packages

Cloud based software solutions give businesses a level of flexibility unheard of with tradition deployment methods. Our cloud clients have access to infinitely-scalable applications and APIs that can expand as the needs of the business increase.  The subscription-based model allows businesses to only pay for what they use and avoid the capital expense of purchasing IT equipment and the hassle of maintaining on-site equipment. These services can be metered online by you, or managed remotely by our team at IT Computer Support of New York.

The Benefits of Cloud Services Include:

  • Efficient Consolidation and Standardization of your IT Environment
  • On-going Maintenance, patches and upgrades applied automatically at no additional cost.
  • Significantly Lower Energy Consumption
  • Meeting Growing Demands for Users and Customers
  • Expertise from Certified Engineers and Developers

We Provide the Resources to Support Your Success

When you become an ITCSNY client you can rest easy with the knowledge that you will receive timely support from local certified engineers. Contact us today to get started with a custom plan designed just for your business’ needs.
Additional Services | IT Computer Support of New York